Privacy Policy
Last updated: March 2026
Who are we?
FormulaHero is a product of Strategizer CommV, based in Belgium. You can reach us at support@formulahero.eu.
What data do we collect?
We collect: your name and email address upon registration, payment information processed via Stripe (we never store full payment details), usage data such as the number of formulas generated, and technical data like IP addresses for security purposes.
How do we use your data?
Your data is used solely to: manage your account and enable the add-in to function, process your subscription via Stripe, detect and resolve technical issues, and contact you about important account changes.
Do we share your data?
We never sell your data. We only share your data with: Stripe for payment processing, Supabase for secure data storage, OpenAI for formula generation (only your query, no personal data), and Resend for transactional emails.
How long do we keep your data?
We retain your account data for as long as your subscription is active. After cancellation, your data will be deleted within 90 days, unless legal obligations require otherwise.
Your rights (GDPR)
As an EU resident, you have the right to access, correct, delete, and port your data. Send an email to support@formulahero.eu to exercise your rights.
Cookies
We only use functional cookies strictly necessary for the operation of the website and dashboard. We do not use tracking or advertising cookies.
Contact
For questions about this privacy policy: support@formulahero.eu